Refund PARTICIPANT AGREEMENT RELEASE AND ASSUMPTION OF RISK

Off Road Consulting, LLC Cancellation Policy

  

  • 7 days’ notice from the date of the original reservation/purchase of a guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting is required to be able rescheduled or held for a future date.If a refund is requested, 50% of your original purchase will be returned. 
  • If you do not contact Off Road Consulting via email at offroadinstruction@gmail.com to communicate that you are canceling your event/not able to attend guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting you will run the risk of losing your reservation/purchase.
  • If you are registered for a guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting and cancel 48 hours or less from the date of your scheduled event you have the option to transfer your reservation to a future date. You MUST notify of your cancellation to Off Road Consulting by email offroadinstruction@gmail.com 
  • If you are using a gift certificate for a guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting and cancel 48 hours or less from the date of your scheduled event you have the option to transfer your reservation to a future date.
  • If you do not email that you are cancelling you run the risk of losing your reservation/purchase.
  • If 365 days have gone by since the date of the original reservation/purchase of a guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting including gift certificates, gift cards, Frequent Wheeler Program, night rides; these are 100% non-refundable. They will be kept on file if you wish to use them within 5 yrs of the original reservation/purchase date. Additional fees may apply. After the 5 yr mark from the original reservation/purchase the reservation will have expired/terminated with no scheduling or refund accepted. 
  • The morning of the guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting including gift certificates, gift cards, Frequent Wheeler Program; if you are not able to attend you must -notify no later than 5:00am via email offroadinstruction@gmail.com or text/ call 570-233-2643 that you will not be attending. If you do not notify of your cancellation you will run the risk of losing your reservation/purchase. If the notification is received after 5:00am the day of the event you will lose your reservation, gift certificate. 
  • If you cancel your reservation less than a week from your scheduled event with Off Road Consulting and opt to keep the reservation on file this reservation is now 100% NON Refundable. This includes guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting. 
  • If you cancel after rescheduling your reservation/purchase of a guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting including gift certificates, gift cards, Frequent Wheeler Program you may reschedule a third time but this now becomes 100% non-refundable. 

 
 

  • If you participated in a portion of a guided ride, scheduled (Monthly), private guided rides, training class including private and scheduled classes (101, 201, Basic Winch/Recovery, 301, Customized training, Overland training ) and or any other services offered by Off Road Consulting including gift certificates, gift cards, Frequent Wheeler Program we will not refund. 
  • A refund will not be made if your vehicle failed mechanically or other cause or if you choose/chose to leave the event for any reason. 

 
 

100% nonrefundable items:

* Gift cards, Gift Certificates, Frequent Wheeler Program 

* Downloadable software products including photo albums and downloadable maps

*Night Rides- scheduled, private

 
 

  • There are certain situations where full or partial refunds are granted.

If a partial refund is approved, $50.00 of your original reservation is non refundable if a refund is processed.

Refunds (if applicable) are approved, then your refund will be processed, please allow 7-10 business days for the transaction to appear.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at offroadinstruction@gmail.com.

 

 

 

   




   
 


PARTICIPANT AGREEMENT, RELEASE AND ASSUMPTION OF RISK

 

PARTICIPANT AGREEMENT, RELEASE AND ASSUMPTION OF RISK

In  consideration of the services of Off Road Consulting LLC, their agents,  owners, officers, volunteers, employees, and all other
persons or  entities acting in any capacity on their behalf (hereinafter  collectively referred to as "ORCL"), I hereby agree to release,
indemnify,  and discharge ORCL, on behalf of myself, my spouse, my children, my  parents, my heirs, assigns, personal representative and
estate as follows:

1.  I acknowledge that my participation in OHV guided training &  instruction activities entails known and unanticipated risks that could
result  in physical or emotional injury, paralysis, death, or damage to myself,  to property, or to third parties. I understand that such risks
simply cannot be eliminated without jeopardizing the essential qualities of the activity.

The risks include, among other things: here is the possibility of rough terrain; passengers can be jolted, jarred, bounced, thrown about
and  otherwise shaken during rides; it is possible that riders could be  injured if they come into contact with other passengers or equipment;
injuries  can be sustained from the trail, equipment or from items on the trail  such as holes, bumps, ruts, obstacles, tree limbs and branches
or  rocks; major injuries are a risk as are bruises and sprains;  musculoskeletal injuries including head, neck, and back injuries;  injuries to
internal organs; loss of fingers or other appendages;  exhaustion; exposure to the elements of the outdoors and natural  surroundings which
could cause hypothermia, hyperthermia (heat  related illnesses), heat exhaustion, sunburn, dehydration; and exposure  to potentially
dangerous wild animals, insect bites, and hazardous  plant life; the negligence of other participants or persons who may be  present; further,
passengers can be thrown off the vehicles which can  result in any of the above events occurring; accidentsinvolving other  vehicles; collision
with fixed or movable objects; collisions, and  flipping over; traveling to and from activity locations raises the  possibility of any manner of
transportation accidents; accidents or  illness can occur in remote places without medical facilities and  emergency treatment or other services
rendered; the machine itself may fail; and accidents can occur getting in or out.
Furthermore, ORCL personnel have difficult jobs to perform. They seek safety, but they are not infallible. They might be unaware
of  a participant's fitness or abilities. They might misjudge the weather  or other environmental conditions. They may give incomplete
warnings or instructions, and the equipment being used might malfunction.

2.  I expressly agree and promise to accept and assume all of the risks  existing in this activity. My participation in this activity is
purely  voluntary, and I elect to participate in spite of the risks. A properly  fitted and secured DOT or SNELL certified helmet must
be worn by all Participants when a helmet is required by applicable state law or when recommended or required by the
manufacturer. I agree to wear seat belts at all times while participating in this activity.

3.  I hereby voluntarily release, forever discharge, and agree to indemnify  and hold harmless ORCL from any and all claims, demands, or
causes  of action, which are in any way connected with my participation in this  activity or my use of ORCL’s equipment or facilities,
including any such claims which allege negligent acts or omissions of ORCL.

4.  Should ORCL or anyone acting on their behalf, be required to incur  attorney's fees and costs to enforce this agreement, I agree to
indemnify and hold them harmless for all such fees and costs.

5.  I certify that I have adequate insurance to cover any injury or damage I  may cause or suffer while participating, or else I agree to bear
the  costs of such injury or damage myself. I further certify that I am  willing to assume the risk of any medical or physical condition I
may have.

6.  In the event that I file a lawsuit against ORCL, I agree to do so  solely in the state of Pennsylvania and I further agree that the  substantive
law of that state shall apply in that action without  regard to the conflict of law rules of that state. I agree that if any  portion of this
agreement is found to be void or unenforceable, the remaining document shall remain in full force and effect.

By signing this document, I acknowledge that if anyone is hurt or property is damaged during my participation in this activity,
I may be found by a court of law to have waived my right to maintain a lawsuit against ORCL on the basis of any claim from which
I  have released them herein. I also agree that this document is valid for  subsequent visits and participation at ORCL. I have had
sufficient opportunity to read this entire document. I have read and understood it, and I agree to be bound by its terms.