If 30 days have gone by since your purchase of a guided ride, scheduled (Monthly) or private, training class including private and scheduled classes (101, 201, Basic Winch and Recovery ) and or any other services offered by Off Road Consulting unfortunately we can’t offer you a full refund or exchange. We are able to transfer your reservation to a future date.
If you participated in a portion of a training class, guided ride or other event through Off Road Consulting, LLC we can not offer a refund. The refund will not be made if your vehicle failed mechanically or other cause. the refund will not be made if you choose/chose to leave the event for any reason. You may keep your reservation on file for a future event.
Additional nonrefundable items:
* Gift cards, Gift Certificates
* Downloadable software products including photo albums
There are certain situations where only partial refunds are granted after the initial 30 day purchase policy: (if applicable)
If you are registered for a training class, guided ride or other event through Off Road Consulting, LLC and cancel 48 hours or less from the date of your scheduled event you have the option to transfer your reservation to a future date. Refunds are only approved under certain circumstances.
If a partial refund is approved, $50.00 of your original reservation is non refundable if a refund is processed.
Refunds (if applicable) are approved, then your refund will be processed, please allow 7-10 business days for the transaction to appear.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
***THIS IS OFF ROAD DRIVING AND THERE IS ALWAYS A RISK OF DAMAGE. IT IS YOUR VEHICLE AND YOU ARE RESPONSIBLE FOR THE OVERALL PROTECTION OF IT.***
While we use our best efforts to provide you a safe off road training and driving experience, driving a vehicle off road is an inherently dangerous activity which presents serious risk of injury/death or vehicle damage that cannot be controlled,eliminated or avoided. Therefore, we do not assume any liability for personal injury, death or property damage that may occur to participants. Due to the inherent risks and dangers posed by driving a vehicle off road, we cannot guarantee the safety of any participants or their vehicles